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WondaPro’s Support

Welcome to the Support Page. We’re here to help! If you encounter any issues or have questions about our app, please don’t hesitate to reach out. Here’s how you can contact us:

  1. Email Support
    Got questions or facing an issue? Drop us an email, and our team will be back with a solution or answer as soon as possible. When sending an email, please provide as much detail as possible regarding your query or issue. This will help us assist you faster and better.
  2. Phone Support
    Phone: +84867659698
    Need to speak to someone directly? Our phone support is here to assist you. Our friendly representatives are available during regular business hours.

Frequently Asked Questions (FAQs)
Q: How can I track my order?
A: Once you’ve placed an order, you will receive a tracking number via email. You can use this number in the “Shipping” section of the T-Shirt Up+ App to see the status of your shipment.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards. Additionally, we also offer options through popular online payment gateways.
Q: Can I return or exchange a t-shirt I ordered?
A: Yes, we have a return and exchange policy. Please refer to our “Terms Of Condition” policy section for detailed information.
Q: How do I change the size/color of a t-shirt I’ve already ordered?
A: If your order hasn’t been shipped, please contact our support immediately, and we’ll do our best to accommodate your request.

Helpful Tips:

  • Make sure your app is updated to the latest version. Regular updates include bug fixes and new features.
  • Check out our User Guide section for step-by-step instructions on using the app.
  • Having payment issues? Please ensure that all card details are entered correctly and that you have sufficient funds.

Remember, we’re always here to help and ensure that your experience with WondaPro is seamless and enjoyable. Thank you for choosing us!

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